2. amps-preamps
  3. 187086-150037

New pre-amplifier?

I ordered a new new pre-amplifier from a dealer and they’re going to send it to me directly from the manufacturer which is fine.

However, how do I know this isn’t a used component that was sent back to the factory for recertification and a technical review or even a repair on a defective return by a previous customer and then sent out as a new product. The dealer has title to the product I believe so the manufacturer is just accommodating and working very closely with the dealer. I know that used products are often sold with a full warranty if done through a dealer and represented as such, which is fine. I assume these types of things are not like a car that has a master repair history connected to it? If I buy a new product how am I assured it's a new product?

Dealers tend to use manufacturing sites to warehouse products waiting for shipment to a customer at times. It can be mysterious. one manufacturer was willing to send me new equipment without involvement of a dealer, which is fine with me but certainly the dealers would have a problem with this.

 

emergingsoul

Showing 1 response by emergingsoul

emergingsoul OP
956 posts
 

I guess it’s one of those things where a manufacturer sends out a product new initially. And then something doesn’t work right and it has to be returned and in the meantime a new replacement product is shipped back to the original customer. And this is a good thing.

And then they repair what they think is the problem on the one that was returned and then restock it and sell it to another dealer.

How many times do you ever buy something used from a manufacturer?? What are they supposed to do with it after it’s been returned, disassemble it and salvage all the good parts and begin to manufacturer new products? How does anyone really know? and does anyone know what time it is. maybe they didn’t fix the product right to begin with and it has to be returned again but this time by someone else.

I bought a few audio related things over the past few months and they all needed to be replaced or repaired. Quality control wasn’t very good. And then you’re stuck with major delays in resolving the issue.

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