Really? But they are very active in releasing new products, the company is very active. More than ever I would say.
Do you mean that they closed the US branch of Esoteric? If so what are they planning, going partnership with a local importer?
In Europe they never had an Esoteric Company per se. They work through official importers by country, or set of countries. Their units get serviced if needed directly in Japan. This way of working here is very good. Service is great. Only downside are the long waitings from and to Japan, although never needed service in my case in all the Esoteric i owned in the past. Once I ask for a new P03 to compare the spinning noise of the transport and they sent me a new unit. Had both at home to keep the lowest noise one. The service still the same up to date in Europe.
I guess they are cost coting in distribution or something... Giving up the importer margin but fixing the costs of servicing the market there, no? In any case, sorry to hear.
Do you mean that they closed the US branch of Esoteric? If so what are they planning, going partnership with a local importer?
In Europe they never had an Esoteric Company per se. They work through official importers by country, or set of countries. Their units get serviced if needed directly in Japan. This way of working here is very good. Service is great. Only downside are the long waitings from and to Japan, although never needed service in my case in all the Esoteric i owned in the past. Once I ask for a new P03 to compare the spinning noise of the transport and they sent me a new unit. Had both at home to keep the lowest noise one. The service still the same up to date in Europe.
I guess they are cost coting in distribution or something... Giving up the importer margin but fixing the costs of servicing the market there, no? In any case, sorry to hear.