New buy, no return policy


I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax

Showing 3 responses by rsf507

Good choice. Once you get them in your room let us know your thoughts on the speakers. Enjoy 😉

Curious what are the shipping charges from TMR to and back if needed? Seems if that cost is reasonable then buy from TMR. Or why will your local dealer not bring over his in-store pair to your home for a short demo. If you like them maybe work out a deal to keep them and the dealer can buy a new set for the store.

The new speaker dealer did just reach out and offer to bring the new speakers to my house for a demo 

I really don't feel bad for that dealer you gave them a chance. I bet they saw this thread which is why they changed their tune. Again I know you made the wise decision. Good luck.