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New buy, no return policy

I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax

Showing 1 response by jji666

jji666
592 posts
 

My few dealings with TMR have been more than honorable. They took back a REL sub that hummed and crackled and gave me a good discount on the next model up. Other purchases just worked fine.

Best Buy doesn't need to let you return speakers or loan them out for trials. But a high end audio store isn't that.  It's simply a part of the game if done right.  If there is a lot of work in setting up the demo in the home, then I think it would be OK to charge for that (credit against the purchase price), but having no ability to try $48K speakers in the home isn't the way this business is done right! 

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