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Netgear NAS Incompatibility with Mac OS X 10.68

I am not good with computers, but I need to store a large part of my collection for space reasons. I bought a Netgear NAS (RAID, 3 TB) and it won't recognize my MacBook.
I will try it with a Windows laptop tomorrow when I bring one home from my office, but in my experience, if something doesn't work with Mac, and is suppossedly with Mac, Linnux and Windows, it won't work with anything.
I am tempted to ship back the NAS, but does anyone have any useful suggestions?
richardfinegold

Showing 1 response by m_snow

m_snow
57 posts
 
Call Netgear; but prior to doing so, take a DEEP breath. Their call center/customer service center is AWFUL.

I was routed to India and had to repeat everything no less than three times. After 2 or 3 call backs I finally got somebody who could help me.

Needless to say - a VERY frustrating experience; I do not buy Netgear products nowadays.
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