Need help with Roon, system output is not showing by Streamer/DAC


I can’t play digital music thru my 2-channel system.  My Roon server is my iMac desktop computer.  When I click on the "system output" (on the bottom right of the Roon window), it no longer shows my Metrum Ambre Streamer.  A couple of days ago, I restarted my computer, and it did bring up by Metrum streamer.  Now it doesn’t work.  I not a computer whiz, so I am at a loss.  Meanwhile, I have no music thru my 2-channel system.

My system is Metrum Ambre streamer (on LAN with ethernet cable), Metrum Onyx DAC, Atma-Sphere MP-3 preamp, Atma-Sphere Class D amps, Acoustic Zen Crescendo Mk II speakers.

Please help.  Thanks!!

hifinut51

Showing 3 responses by sns

Usually don't need to trash app, new download most of the time will overwrite old app, this after pop up box asking if you want to overwrite. In any case, I had same issue as you at one time, I have Roon Core, Endpoint and Remote Control each loaded on own device, reloading Roon Remote control did the trick for me. Try to reload Core again without removing to trash, see if it will overwrite. Also, go to router interface at 168.1.1 and see if your streamer is seen on network.