Need help with Proceed AVP setup


hi, I just picked up a Proceed AVP used. Everything seems to work fine, but I can't get the On Screen display to show up. Before I punt, I was hoping someone could advise me on a couple questions:

1) Is there anyway to reset all operating settings to Factory Defaults? I've not been able to find a reset procedure in the manual.

2) Is it possible to do a total reboot of the software? ie where the system does a complete reload/

I was able to do this on my Lexicon and it usually solved minor issues like this.

thanks in advance.
bdgregory
here's what happens . . .
I connected it using the S-video cable, but also tried a composite connection. The OSD will not show up at all on my DLP hi def projector. I can get video output (ie the TV or DVD player output), but no OSD with menus. When I connected it to a CRT low res tv, I can see the OSD but the characters are large - 2-3 lines is all that fits on a 26" screen, the words wrap on the screen so you can't really read them, and vertical hold is non-existent so it's scrolling on the screen very rapidly.
Hello all...I just posted saying my Proceed AVP won’t power up and the fuse checks “OK”...any ideas that may help? I appreciate any/all guidance!
thanks,
Dave
I doubt this will be seen, but I am having the same issue with the OSD not showing up on the Proceed AVP. I can route composite video input 4 (and only 4) to the main S-video or composite output but there is no menu overlay.

Alternatively, would it be possible for someone with an AVR to send a pic of the technical menu that is required to initiate a factory reset? I’ll try to do it blind.

I'd appreciate any help I can get because it is an excellent preamp and I'd hate to have to part with it.
Hello! I also have a Proceed AVp with the same problem. I can't do any new settings. I'm trying to fix myself. I replaced the STV5730A, but the problem is still there. Do you have any answers from Mark Levinson?