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My recent experience in PayPal dispute

I want to share this story with fellow Agoners.

I sold a used tube power amp here in Audiogon. In transit, a power tube was broken. I told the buyer that I could either send an additional matching tubes or accept a return with full refund. The buyer opted for additional tubes. I sent them and there was no response from him until 5 months after the sale. The buyer asked me for help since the amp had a biasing problem. The amp was almost 20 year old model.
I told him that I cannot provide any help other than trying new set of tubes. The buyer apparently wanted more helpful afterservice, and filed a dispute for return/refund to PayPal. Apparently PayPal allows filing a dispute within 6 months of purchase.
Well, he did not go through Audiogon. Anyway, PayPal closed the case in my favor. For me, it is rather obvious that the buyer cannot ask for a refund after 5 months of purchasing a 20 year old tube amp.
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Showing 1 response by audioman58

audioman58's avatar
audioman58
3,902 posts
 
In my case a  buyer -true Idiot I spent 3 hours over 2 days speaking,he buys the $4k amp I had fedex pack take pictures , the guy says 
he wants money back files a claim 6 hours after the buy saying didnot get merchandise. I had already took funds to buy speakers he files didnot get merchandise. PayPal are crap they allow this . Then this idiot to pull a stunt like that .totally Classless. He
refuses the package it cost $280  with packing it comes back to me,
they vote in my favor ,but he puts in a dispute with not even a reason or explanation.
But  he is a Big seller on Ebay, they give him the $4k
and charge my account -$4k.  I will never ever go to this sleezy organization again !!
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