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My Classe CP700 preamp needs service

Hi all. My Classe CP700 needs service. It doesn't sound too bad however; It needs to go back to Canada. I'm wondering before I send it out if I could benefit from a stateside service center or not. The preamp wants to shut off after maybe 20 minutes of operation. It turns right back on so I don't know what the issue is. I've heard horror stories about some upgrade companies. It seems logical for the factory to look at it. Besides the cost of sending it to Canada, can I benefit from an outside technician who is passionate about equipment? I suspect that big companies like Classe may simply repair to back to factory spec WITHOUT considering upgrades that could be good. Thoughts? Thank you. Joe
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Showing 2 responses by oddiofyl

oddiofyl's avatar
oddiofyl
3,479 posts
 
I would only send any of my gear to where it was born.......they have the parts, resources, and techs to repair it properly
oddiofyl's avatar
oddiofyl
3,479 posts
 
I sent my Magnum Dynalab MD90 for service a while back.  Fortunately they have a NY address where they receive items so shipping was cheap.  They were great to deal with, in fact they allowed me to trade that unit in for a Certified Used MD102, the tuner I always wanted but couldn't afford.   The repair would have only been $150 which was more than reasonable.....  I thought my tuner plus $700 was more than fair, when I received it I thought it looked like a brand new unit.  

Classe' makes great stuff I would imagine they will repair it for a fair price.   
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