MIT Props...


I just wanted to share a really great experience I had with MIT. I recently bought a cable and had some concern about the male end of the connector fitting a bit loose. I emailed the dealer I bought them from (thanks Joe!!) and I promptly received several solution options. This was followed by a phone call from the executive VP of MIT. He explained that this is a common characteristic of these connectors but insisted on sending 3 other types of connectors for me to experiment with and if I preferred another he would build a cable for me with the one of my choice. He also spent a great deal of time answering some general questions and explaining how the cable worked and some history. I was very impressed.
richard_stacy

Showing 2 responses by richard_stacy

I think my posts are being limited because i couldn't finish typing that. Here is the rest:

I had only bought two other products from this dealer and never spoken to anyone at MIT. That is just stellar service. I have used MIT products for many years simply because I thought they sounded better than any others I have tried but I now feel confident that they bring service to match the incredible quality of their product.

Not enough of this going on so figured I would share it...
chazz...if thats the case (which i do not believe that it is) then roll mine off all day long. i auditioned a very long list before selecting these cables and the gap was big, very big. nothing has come close to making my system sound this good so i think i made the correct change. i have been around this stuff long enough to know if something is just "pop" and "wow"...