I think you should send it to the manufacturer for service. He is a straight shooter and will take care of it. even if you have to send it to China. And maybe just buy a used DAC to tide you over in the meanwhile.
mhdt Orchid - hum noise
Hi all
I have been having issues with my Orchid (again) but this time is more frustrating. I hear a very strong hum noise when the dac is turned on and it doesn't go away, even when playing music, even if the music masks it a little. The noise is very evident and I'm wondering if not working properly and I'm afraid the dac will stop working all together any time. I have changed power cables, connection cables, tried 3 different tubes and the issue is there with zero improvement. The hum gets louder as I turn up the volume.
Did any of you ever experience this issue?
any suggestion on how to solve it is welcome.
thank you in advance.
Nuno