Melos Audio Restoration going strong...

Very well done.

Gents,

I applaud Mooncrikit's character and eloquence, good on you. If I owned a service business that made my customers wait unreasonably long and was so busy I couldn't proactively communicate with them I'd hire more techs and train them under the watchful eye of the "guru". I would provide top quality repairs/upgrades with a maximum of two week turnaround times, and I'd go out of my way to communicate with my customers. I'd do all this and raise my rates to reflect the meticulous attention to detail and quick, caring service. After all this is Melos, not NASA.

Greetings from Canada!
First of all,I would like to thank
Willard Guering and Jerry for the top quality repairs on
my Melos 180 amp.There are negative comments that are not
true. The comments, if I would of, doesn't count in real life.
Melos Audio Restoraion IS a world class business. Secondly,
no communication is false. They returned E-Mails and phone
calls for me. Thirdly,Willard repaired and upgraded my amp.
This is called meticulous workmanship with a lot of care.
Also,it takes time for the new parts to brake in after
repairs and upgrades.The process may not be 2 weeks on
every piece of equip.On some upgrades, it may be less, it
varys.If,a part fails as it brakes in, it is not the fault
of the company.So,the quick service that most want in this
high paced world,turns into meticulous service.
Melos Audio Restoration is world class.

melos audio restoration restored & upgraded a PS 1 Gold for me about a year ago. the repairs & upgrade took about 2 to 3 weeks and the unit functions flawlessly. the quality of the soldering & neatness of the wiring is comparable to my old marantz model 7c and the packing & shipping were superb. i've no regrets about dealing with mar except that i didn't post this entirely positive report earlier.

At the recent (January 2004) CES in Las Vegas, I PERSONALLY visited Melos Audio Restorations & can PERSONALLY attest to their annoyingly busy, but obviously functional phone lines ringing endlessly at the company itself.

I own MAT-1000s', an MA-333 & an SHA-1 ALL of which I've had modified by Melos to my greatest satisfaction.

The modifications are, across the board more "tube-like" & the gear is robust. I've not even suffered a tube failure in a year (since the last CES).

I am repeatedly appalled by the ignorance of the emotional 'audiphoole' to make assertions of a potentially damaging nature WITHOUT research prior to making the assertions.

One ignorant soul asserts 'the company is closed based upon his not being coddled to by telephone' as I read it.

Another, even more ignorant reader/writer actually 'applauds the ill-researched post' & suggests that 'Melos hire more personel to coddle by phone the average neurotic' & "just raise their prices"!

Obviously this individual has NEVER been in his own business.

I for one, prefer the quality/price advantages over the increased expense of having an "on-call" therapist to satisfy my blatent boredom & neurosis.

As I read it, BOTH these individuals need a full time job and/or, an SSRI.

A 3rd, insightful individual points out the IMPERATIVE nature of NOT posting conclusions WITHOUT research as it can be very damaging. He goes on to assert that "If I were Melos, I would sue you for LIBEL!" & I concur.

I assume it is the good will of Melos/Mr.Guering that finds you NOT in court (as per Melos' response)?

I suggest that a good forum is NOT the venue to vent one's emotions but rather, to post FACTS, not start RUMOURS.

Ignorant posts do us all no good. Not Melos, nor the audiophile community who could enjoy this extraordinary gear at exceptional discounts.

I ask you, WHERE can I get 400WATTS of BALANCED TRIODE power at these prices? WHERE can I get MC TUBED BALANCED PHONO at these prices? The SHA is STILL the best headphone amplifier in the world in my opinion & it's a 'gift' at these prices.

I am not willing to pay twice the amount Melos had charged me to have Mr. Guering act as my psycho-therapist. I assume as the head technician that his time can be better directed & the subsequently lowered costs forwarded to me? 8^)!!!

I suggest you up your dosage of Prozac & cease rants that may compromise the advantages a TRUE High End Audio company can offer the SERIOUS audiophile (Did you buy those $600 KNOBS at the CES with the 'Miracle Varnish' ? You'll need a fresh supply of Snake Oil to get them on the shafts!)

The above is my experience WITH Melos & AT Melos & I applaud & thank Melos for the opportunity to own some of the finest audiophile gear ever made, at a cost I could never have hoped for & the EXCELLENT support of the GEAR as opposed to my emotions.

themilehighguys