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Mcintosh MCD12000 issues

Team,

 

I have a set of issues and resetting and powering off the device is no fix.

1. MCD12000 powers up but it powers up 3 times  with 3 clicks and tubes , same with power off , resetting did not fix the issue 

2. mcd 12000 roon is finicky , shows up after 3 hours or never

 

Any thought what could be wrong here?

128x128joshziggie2021
tubeguy80
86 posts
 

This is 100% a situation where you contact your dealer and/or McIntosh for help. Lots of well meaning people on here but probably none of us qualified to troubleshoot a faulty device like that. But McIntosh has a good reputation for support so you should be able to work with them.

joshziggie2021's avatar
joshziggie2021 OP
11 posts
 

Ok thanks !

joshziggie2021's avatar
joshziggie2021 OP
11 posts
 

@tubeguy80 @hgeifman 

What’s the behavior of the McIntosh mcd12000 when plugged into power ? 
when I plug it into mpc1500 the dac powers up.  This shouldn’t be happening to any device !

 

my expectation is for it to get power but not to turn on and stay on stand by mode when I plug it into power .

 

hgeifman
2,238 posts
 

@joshziggie2021, I cannot solve your issue.

Please call McIntosh Customer support. Their support is excellent.

rodar93
21 posts
 

How long have you been using the mcd12000? Looks like there is something wrong with one or more of the tubes.

The best idea is contact your dealer or mcintosh directly

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