McIntosh c2700 users please chime in?

stereo5

If you are buying a new C2700, expect no discount ... Why do you feel a discount is warranted on new McIntosh equipment? You don’t get it on most other high end equipment ...

In my experience, dealers give discounts to their best customers, including on products such as Mac and ARC. The "best customers" aren’t necessarily the ones who spend the most money, but the ones that are relatively easy to work with.

stereo5

Sorry but I don’t agree with that. I frequent the Mac forum daily on another site and I have yet to hear anyone who has bought a current Mac component say the got a discount. Many have asked for one but no one has received a discount unless they are buying a system and other pieces have been discounted to compensate.

You’re probably referring to AA, which is a great site and Mac resource. In any event, I can tell you that it is possible to buy new Mac from an authorized dealer and get a discount. It’s easiest if you’re buying a whole system, as you note, or even a few items. It’s also helpful to have a trade, where the dealer will factor the discount when he values your trade. But even without those two mechanisms, it is possible to get a cash-and-carry discount on new Mac.

If you know of a dealer that does discount, please let me know as I am looking for a few Mac items.

As I stated previously, in my experience those discounts go the dealer’s best customers. I think it’s unlikely that they are going to offer you a discount the moment you call them or walk in the door for the first time. It’s all about having a relationship with the dealer.

I deal exclusively with AC and am very satisfied. I can’t say enough great things about them.

I have also worked with AC and agree they are excellent, especially for service! The glass faceplate of my MR80 tuner once broke while in transit to them for service, and they handled the insurance claim and repair superbly. And, of course, kudos to Mac for making a new front panel for a component that had been out of production for decades.

aberyclark

Who is "AC"?

Audio Classics.

starwarrior

I’ve had my C2700 for about 6 months now and the phono stage input recently went on the fritz. Man I couldn’t believe it when the repair facility told me that it would take 6 months or longer for them to get an audio board from McIntosh ... they recommended that I take the unit home and use a separate phono pre-amp while waiting for the part to come in. Macintosh’s supply chain issues are not exactly what I signed on for when I decided to go with a Mac.

Covid has affected many businesses and Mac isn't immune, but this does sound extreme. Was this a factory authorized repair facility? Is your unit still under warranty? It might be a good idea to get your dealer involved.