Mark Levinson No.26 Balanced Input Question


My ML no.26 preamp has phono. It works fine with turntable (AUX2) and RCA input to CD. Yesterday I tried connect balanced input to CD player via XLR cable and no sound come out of speakers. I then follow the manual reset DIP switches on the phono boards no luck. Did I do right? Or something I missing. Please help. Thanks.
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