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Marantz SA-11S1 Drawer Will Not Open Properly

Hello hope someone can steer me in the right direction or help. My Marantz CD/SACD player drawer will not open. It wants to as I can hear it trying to but the only way to open is to grab the drawer on both sides after hitting the open button and gently force or manually open it. What can cause this issue? Is it a software issue or something else possibly? I took the outer case off and looked in to see if anything was impeding or interfering with the drawer and couldn't see anything out of the ordinary.
Ag insider logo xs@2xsamzx12

Showing 2 responses by theo

theo's avatar
theo
2,665 posts
 
When you manually assist the opening, does it complete it's excursion on it's own and then close on it's own? Or do you have to pull it all the way open, and push it closed?
Also does it play the disc without any errors?

One thing you may try if you haven't is unplug the unit and press all the buttons on the face plate while it is unplugged. Then leave it unplugged for 30-40 minutes. This will eliminate any stored capacitance in it's memory and force it to return to it's factory defaults. If upon restarting the unit it continues to malfunction, then find a reputable repair center and have it further diagnosed. It could be a simple switch or a transport.
theo's avatar
theo
2,665 posts
 
Samzx12, from your description, if the others suggestions don't locate the fix. I am wondering if maybe it is the drawer face plate hanging up on the on the faceplate of the component. Some of these players that I have owned the face plate on the drawer snaps off usually by lifting up and pulling out but be careful not to break any of the retainers. Once you have that off , see if the drawer opens and closes freely. Hopefully it's something that simple, good luck.
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