There is a cheap fix ($5!) for your problem, the same one I just dealt with. There is a plastic gear which makes the tray slide in and out. It wears with use and exposure to our polluted atmosphere. Look on ebay for a replacement, different versions for different transports. You can replace the gear yourself, or buy it off ebay and take it with your player to a tech.
Marantz SA-11S1 Drawer Will Not Open Properly
Hello hope someone can steer me in the right direction or help. My Marantz CD/SACD player drawer will not open. It wants to as I can hear it trying to but the only way to open is to grab the drawer on both sides after hitting the open button and gently force or manually open it. What can cause this issue? Is it a software issue or something else possibly? I took the outer case off and looked in to see if anything was impeding or interfering with the drawer and couldn't see anything out of the ordinary.