Manufacturers with Excellent customer service

What’s been your experience? Who are the superstars in making things right for the customer, without fuss, and with quick turnaround?

zavato08-12-2020 12:08am

tare78 Details Discussions Posts This discussion Message User 16 posts 08-13-2020 at 03:21am Copy Comment URL Report Comment Edit Delete Ps Audio.
moofoo Details Discussions Posts This discussion Message User 291 posts 08-13-2020 at 10:59am Copy Comment URL Report Comment Edit Delete Not a manufacturer, but Kevin Deal at Upscale Audio. I also second Vlad Bazelkov at Audio Mirror. And add Kara Chaffe of Dehavilland. Also Egglestonworks (speakers). I have dealt directly with all of these folks and the service was first-class, as expected.
blazeby Details Discussions Posts This discussion Message User 4 posts 08-13-2020 at 12:00pm Copy Comment URL Report Comment Edit Delete PS Audio and Pass Labs have impressed me greatly. Very responsive and clearly want to make sure you are happy as a user.
barts Details Discussions Posts This discussion Message User 713 posts 08-13-2020 at 01:15pm Copy Comment URL Report Comment Edit Delete Bryston has been great. Have never had a problem, but many questions and all answered quickly.
dodgealum Details Discussions Posts This discussion Message User 1,404 posts 08-13-2020 at 01:33pm Copy Comment URL Report Comment Edit Delete Surprised Keith Herron hasn’t shown up yet—the best! Also great experience with LTA and Lou at Daedalus. My recent purchase with Paulo at Sempersonus, maker of a very fine idler-type turntable was remarkably pleasant and professional. All wonderful guys truly dedicated to their craft and clients.