My experience with Pass Labs was exemplary. I called them and a guy answered the phone and spent ten minutes or so with me discussing my issue and patiently answered all of my questions. At the end of the conversation I thanked the guy and told him I appreciated his help....and I asked him what his name was, he replied "my name is Nelson Pass."
Another time I called them to ask the price of a power cord for one of my X-600 monoblocs....they sent me one for free.
I've had great experiences with Audio Research also.
Another time I called them to ask the price of a power cord for one of my X-600 monoblocs....they sent me one for free.
I've had great experiences with Audio Research also.