Manners, Eticks & Audiogon --- What do you think???


MANNERS

I am not holding myself out as Mother Theresa, Ralph Nader or Emily Post.....but.
Have any of you folks responded to a for sale ad and never gotten a response? Like even a response of the sort that says: thanks for your interest but the item is sold? Or perhaps: I have changed my mind and my Widget 1.5 (Rev 2) is no longer for sale?

My experience may be atypical, but I find that at least 30% of the folks I have communicated with/attempted to communicate with through the Audiogon eMail forwarding system never respond. And some respond days later. (The majority of folks impress me as passionate hobbyists who are scrupulously honest and could not be more polite.) Do you think there is a problem with the A-gon eMail system and that the mail just doesn't get delivered? Or, merely with the manners of some of the advertisers?

ETHICS

Unfortunately, my impression is that a minority of people here also.....to state it as politely as possible.....take poetic license with the truth in constructing their ads.

Example #1: I responded to a recent (perhaps still current....have not checked) ad which concerned me. The seller/copy writer said that he was selling his component "because of court order." The context in which he made this claim gave the following meaning to the claim: this component works so well that it has caused so much havoc in my environment that people have gone to court and a judge has ordered me to sell my component. I was wondering just what jurisdiction was going to order someone to sell a hi-fi component. . . . as opposed to ordering the person to turn it down after, say, 10:00 PM.

I got an answer from the advertiser. Without directly admitting that he had fudged a bit he made it clear that there was no court order but that neighbors had griped.

What do you folks think? The claim would not be taken seriously by most people, I don't think....but is it okay to make stuff up like that in this collegial form---in a for sale ad? I think it is borderline. But, only because most of us have the good sense to discount or just plain ignore such a claim.

Example #2: This person was offering a component for sale. After an eMail which asked some specific questions this person responded that he had sold an even fancier unit to the owner of the item that was for sale. That he, the advertiser, had offered to sell his customer's former component for him. He did respond to some of the questions. Other questions he just plain did not respond to. Even after two or three follow-up eMails. Of minor concern was his failure to answer a question about the value of a resistor in the component. No "I don't know" or anything of the kind. A polite answer to the eMail but no answer to that question. Of much greater concern: I asked him, since this was not his component was his statement in his ad, to the effect that "sounds wonderful" based on his having hooked it up and listened to it? Did it have any hum or make any funny noises? Once again -- a polite eMail back but the question as to whether this person had any basis for rating the performance of a piece of gear whatsoever --- remained, and still remains, unanswered.

What do you folks think? Is it caveat emptor on Audiogon. Do sellers have a duty to be forthright and answer questions directly and responsively? Is it okay to just ignore a question that you don't want to answer because you don't want to flat out lie and don't want to loose a sale if you tell the truth? Even if the truth is relatively benign like say: I don't know, personally---I am taking the word of the owner?
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Showing 1 response by fatparrot

There are some questions that I will just NOT bother to respond to! The one that I absolutely detest concerns auctions that I have posted. "If your item doesn't sell, what will you take for it?" A very fair question, but ONLY AFTER THE AUCTION HAS CLOSED, NOT DURING THE MIDDLE OF THE STILL ACTIVE AUCTION!!! This is a real sleazy maneuver, that puts all legitimate bidders at a disadvantage. You want it, bid on it...or contact me AFTER the auction, if the item doesn't sell. I also try to research an item so I can embellish the good points before listing it for a sale. This involves a call to the manufacturer. I am particularly interested in production changes or modifications during the run of manufacturing. There are often improvements, modifications, or, unfortunately, sometimes a decrease in quality of parts over the years of production. This information may not be a part of the general specs or written reviews of the item. (POTENTIAL BUYERS, GET THE SERIAL NUMBER, AND CALL THE MANUFACTURER!!! You can get a wealth of information from most manufacturers!) So I will spend time and money (long distance phone charges) to get this information, I post it in the ad, and get an email like, "I thought that the Klingon Preamp Supreme uses the same stainless steel chassis as in the standard Klingon Preamp and not a titanium chassis?" Hey, call the manufacturer if you have concerns about the information that I've given! And, of course, the questions come from non-members, or members with no feedback or 1 feedback...window shoppers! Finally, I don't bother responding to lowballers. Hey, the economy isn't wonderful, and pricey luxury items (audio) suffers. Audigon has become a buyers', not a sellers', market. I'll check the bluebook, and usually finding the pricing very optimistic, I go well below the used price. When an item is priced at 50% of list, an email offering me HALF of my asking price (25% of list) never gets a response. I know that people want something better than asking price and I'll entertain any REASONABLE offer, but come on people, let's be serious about a realistic offer! Just my two cents worth...and NO I WON'T TAKE ONE CENT!!! Happy Tunes!