You are not alone! I waited three months for a new Benz Micro Glider...Cost $800.00. When I was installing it on my arm the strong moving coil magnet pulled a small steel square I was using and clipped off the entire Boron cantilever at the base....Zero hours on cart. Replacement under 'OPPS' clause from Needle Doctor cost an additonal $400.00. After another two month wait I was very careful not to have any magnetic materials within 20 feet of that Benz! I was heart broken for a long time!
Regards
Regards