Lyra Kleos Repair

I'm waiting to hear back from Audioquest/Lyra before I do anything.

Thank you very much mofimadness!!   I will do so immediately.

Ok, I'm asking.  What cartridge did you have Peter rebuild?

jfrech, that's my first choice.  I've sent them an email, I'm just a little worried about the cost.

Thanks Raul.

I don't expect them to lose money for something I broke, it was totally my fault.  But to expect me to pay almost as much as a new cartridge for a repair job is a little hard to swallow.

analogluvr, if that's the case with mine I'll be sick.

I was just quoted $2,775.00 for a rebuild, which I find insulting to say the least.   That's $1,000 off retail for a new one.  

Wow!   To say I'm disappointed would be an understatement.

wntrmute2, I agree!

If I blow up the engine, should I have to buy a new car ???????

Thanks, I appreciate your advice.

Thanks.  I'm still trying to decide on all the options.

The thing I question is, why is there only one fee for repair?  They haven't even seen the cartridge to determine what needs to be done.  If all it need is a new cantilever, why charge me for the whole cartridge?

r f sayles,  I just read the link from J. Carr.   Why hasn't he chimed in here to offer some guidance?   My cantilever is bent, not broken, and the stylus is fine.   I would have been happy to send it to them for a look and some adjusting.   It still played through both channels, but was very distorted.   Maybe that was all that was needed.  But instead, Audioquest wanted $2,775.  And I explained the situation the same to them as I just did here.