Lyra Kleos Repair

analogluvr
02-01-2016 3:08am
I have a Lyra Delos that needed rebuild so I contacted audioquest. The price for rebuild was more than I paid for it new. Total ripoff. I sent to Andy at the needle clinic but have not got it back yet.

Best of luck.  Andy destroyed two of mine without a care in the world, and won't even send the broken bits back as I refuse to pay a made-up "inspection"  charge that he tacked on later because I refused to pay for unauthorized work. 

A lot of people report good experiences with him, and in the grand scheme of things I don't think the typical retip is all that difficult.  I'm just saying when things go wrong with him, they go very wrong. 

Sorry.  I won my PayPal dispute against him, but it was only for what I had to pay to get my cartridges back, not the $1K in destroyed property he subsequently kept.  I can send you endless email chains of him trying to get me to pay for work I explicitly forbid from the beginning, how I don't know anything because I think the boron pipe cantilever he shattered (x2) is far superior to his replacements, etc. 

This is is the fourth time people have reported him doing different work than agreed or doing unauthorized work. The first three were private correspondence to me after I published the issues I had.  

I'd run.