Looking for advice - Mola Mola Kaluga amp has no output

Question: Aren't the Kaluga monoblocks?  if so, isn't it strange that neither of them is producing any output?  Can you borrow any power amp and test the preamp out?

@musicmatters1206, I agree with @deone above that is very strange that both Mola Mola amps stopped working at the same time. Is there a possibility the issue could be with the preamp? Please keep us posted thanks

Hi @musicmatters1206 were you able to get your situation resolved?

All, apologies it took me a while as we were in Europe on vacation. Current situation:

1. GTT very helpful, i had to ship the amps directly to Hypex and paid in advance for power supplies, with no guarantee that this indeed is a power supply problem. If it is something else i am assured my payment will be adjusted towards whatever the problem is.

2. It is stuck in customs now for 2 weeks. Once it gets to. Hypex i hope to get some updates.

3. I contacted PS Audio about Stellar. Their first answer is that Stellar is more of a regenerator than a protector - quite different from what the product description depicts on their own website. Either way, they have no insurance available for connected equipment, unlike many much less expensive alternatives who offer this cover. 

My learning from this: NEVER plug in amps to anything except the wall. Everything i had connected directly are totally fine. 

I will share more as i learn more. Needless to say, HUGE thanks to so many of you who helped me through the process....Much appreciated.

@musicmatters1206, It is no fun having equipment stuck in customs.   I suggest you call GTT and ask what can you do to get it unstuck.  I also suggest you call your shipper to see if they can help and to ensure all the paperwork is correct.  

Of course, the delay might because of the volume of packages.  In any case, I suggest you be proactive about getting it through customs.