life without audio dealers


currently there is a thread eliciting comments regarding the purpose of audio dealers. i would like to go a step further and consider the question:

what would it be like without audio dealers ?

in order to answer this question one should analyze the activities of audio dealers, such as:

providing an opportunity to audition stereo systems.

possibly lending components.

providing advice as to component selection, providing repair service for components under warranty and providing information as to how to deal with component "malfunction" which do not require a technician.

the obvious, namely, ordering and selling components, both new and used

i maintain that auditioning components at a dealer's store is usually not helpful. if you cannot listen in your own stereo system, the demo may be useless.

some dealers may lend components over the weeekend , or for longer periods of time. this is a very useful service.

advice may not be useful, as there is no guarantee that a recomendation if purchased will satisfy your needs. providing advice when a component acts up may be helpful at times. providing service during a warranty period is of value.

lastly selling a component may be necessary if one wants to buy new and is willing to pay the price.

as a consumer, i prefer buying direct from the manufacturer. in that context many of the dealer functions are now provided by the manufacturer.

it would seem that a dealer is not indispensable and while there might be some inconvenience in absence of dealers, i don't think i would suffer too much if there weren't any dealers.
mrtennis

Showing 2 responses by jmcgrogan2

Shockingly enough, I tend to agree with Mrtennis. I do find the one true value of a dealer is in-home demo. If the dealer doesn't offer this, he has no value whatsoever to me. Listening in a unfamiliar room, to a bunch of unfamiliar components may be enjoyable, but fruitless. Listening to a dealer's expertise (re: forced agenda) provides even less.

As for Audiooracle, who by the way is a dealer, hence the defense, comparsion of an experienced dealer to a craftsmen, I disagree. Audio tends to be a opinion/taste or subjective field, whereas the trades tend to be objective fields. A dealer will certainly have his opinions, but often there are hidden agendas (re: sales) behind his opinions. I actually find more useful opinions on-line from experienced amatuer reviewers can relate experiences, usually without the agendas. A licensed tradesman (electrician, plumber, etc.) opinion will carry a lot more weight, to me anyway. That doesn't mean I wouldn't get a second opinion, or estimate, but it does carry more weight.

Sorry Audiooracle, and more importanly Audiofeil (a classy dealer), but I also would prefer to buy direct from the manufacturer. I'm fully able to form my own opinion, and it would save me some dough. I have, and will continue to support dealers who let me have free in-home demo's, as I find this to be the one useful tool for a dealer. However, these guys are few and far between. Most dealers I know are simply willing to dispense their 'knowledge' (sic), in exchange for their handsome fee.

Cheers,
John
I will admit that I have done the borrow "product" from my local hifi shop just to purchase it cheaper online, and I would probably do it again. No reason to pay retail plus tax when you can purchase at a fraction of retail, right?

Ben
Bearott


Ben, quite frankly I totally disagree with this practice. I find that act reprehensible.

While some may take my post as bashing dealers, I do not 'USE' them like that. It is very rare to find a dealer who will let you try gear that you want at your home, in your system. I feel that dealers like this should be 'rewarded' with the sale. I do not buy everything I have tried from a dealer, but if I do buy it, I will buy it from the dealer who was kind enough to lend it to me.
To do otherwise is in very poor taste IMHO.

If you don't intend to pay for it, do not borrow it. Buy it on-line and try it. That's the price of integrity. Yes, consumers should have integrity too.

Cheers,
John