2. amps-preamps
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Kudos to Audio Research

Fixed at no charge! I bought used Ref 210s here on Audiogon about a year ago. Ordered a new tube set from ARC about 5 weeks ago. One 6550 output tube went bad and burned some circuitry. ARC fixed the problem, which was a lot more than just a blowen fuse, and shipped it back in a new box.

I really thought it was going to cost me $1,000.

After 30 hours the unit seems rock solid and sounds great.

Thanks Audio Research.
Terry
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Showing 1 response by rugyboogie

rugyboogie
199 posts
 
Friend of mine who has a Audio Research amp sent it in to be fixed.
His amp is from the early 80s. It cost too much to get fixed so he asked them to please send it back.
Much to his surprise when his amp returned from ARC all of the parts that needed to be replaced were send along free of charge.
Good on them.
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