I sent Audience an E-mail with the Serial Number of a used power conditioner I'm thinking about buying... and in less than 10 minutes Audience responded identifying the exact date it was manufactured. Audience is a very impressive organization to say the least.
Kudos to Audience Customer Service
Just wanted to let everyone know that I recently had a great experience with Audience upper management regarding a cable issue. No need to get into the details here; suffice it to say that they went "above and beyond the call" for me. And this for a product I purchased used here on the 'Gon! Great service; thanks Audience!!!!