The turn-around time with Krell is usually 2-weeks. I have owned both Ver.1 and Ver.2 Players, and sonically, both are excellent on CD & SACD, and in my System, compared very favorably to top-of-the-line Esoteric and Wadia machines. Krell, Musical Fidelity, Marantz-reference and others have used this current version Philips CD-ROM Transport since 2005, yes it is prone to failure, but if you buy the SACD Standard new, you'll have a great source component at a great price with no worries for the next 5-years. After that, Krell, as with all of their past components will continue to support this machine (at your expense). The current Evolution and Showcase Players use DVD-ROM Transports. The new Standard will be out in 2008 and will also use a DVD-ROM Transport.
Krell SACD Standard question....
Have any of you had to send back your SACD standard for transport problems after buying it used? If so what was the cost and turnaround time? Also did the fix last? I am thinking about getting one of these used and although it has no problems now I want to get an idea of what I am in for if something goes wrong.