Krell Moves to new location


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@testpilot, Thanks. Your post above was an outstanding suggestion and I agree.

I forwarded it to Wil Buhler (wkb@krell.industries) and others at Krell for their review. I am waiting for him to respond.

I also included the follow up post “Not hard at all and that’s exactly what they should have done”. I hope these suggestions get his attention. And, I also included the link for the Audiogon forum post.

 

All- thanks for the responses. I have a set of 575 mono amps in for repair (on one unit) and an upgrade on both. They have been there since late March. Repeated emails go unanswered and calls to any number in their phone tree are met with a message that the called mailbox is full. If there are any dealers reading this thread please weigh in with any information you have since, as it has been pointed out, Krell seems to communicate with dealers much more than with customers. This has the earmarks of a bankruptcy not probate delays, but if anyone has ANY information about the status at Krell, it would be greatly appreciated. 

@srace1, As you posted above, i forwarded it to Wil Buhler (wkb@krell.industries) and others at Krell for their review. I am waiting for him to respond.

 

@srace1, Unfortunately, I do not work for Krell Industries and cannot solve your repair issue. Krell has had your amp since March and you have heard nothing. If I had these issues, I would do the following:

1) please contact the Orange CT Chamber of Commerce for any status or info on Krell Industries.

2) Contact the BBB in the area for any information.

3) Contact the Orange CT City Attorney’s office for any info or advice.

4) I suggest you hire a Private Investigator to do some investigating on Krell. The cost of hiring a private investigator for 4 hours typically ranges from $200 to $800, depending on the hourly rate and the nature of the services required. I have done this before and it was really helpful.

I emailed Wil Buhler from Krell and am waiting for a response. Based on the above, I doubt he will reply. My suggestions above might help get you some answers. Please keep us posted.