@srace1, Unfortunately, I do not work for Krell Industries and cannot solve your repair issue. Krell has had your amp since March and you have heard nothing. If I had these issues, I would do the following:
1) please contact the Orange CT Chamber of Commerce for any status or info on Krell Industries.
2) Contact the BBB in the area for any information.
3) Contact the Orange CT City Attorney’s office for any info or advice.
4) I suggest you hire a Private Investigator to do some investigating on Krell. The cost of hiring a private investigator for 4 hours typically ranges from $200 to $800, depending on the hourly rate and the nature of the services required. I have done this before and it was really helpful.
I emailed Wil Buhler from Krell and am waiting for a response. Based on the above, I doubt he will reply. My suggestions above might help get you some answers. Please keep us posted.