I was impressed with their customer service and if not for the exceptional customer service I would've returned the product and tried another manufacturer.
I tried the TC speaker cables and then the BiFocal XLs and they made a profound change.
I tried the Hero I/C’s in my system and didn’t like them (I even had the upgraded WBT copper connectors on them). In my system they sounded somewhat veiled at the top. On the bottom end was a perceived bump in the bass. That could be to your liking, depending on your system. Not horrible I/C’s by any means; just not as transparent as some others, even at their price point.
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