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JL Audio Fathom Owners and Looking to own One

CAUTION!!!! I purchased a JL Audio F-112 approx. 6 years ago and have really enjoyed it! BUT, now that it's out of warranty, here is where the problem starts. My sub lost power so I called Barry @ JL Audio's customer support. I was told that they DO NOT fix them, but instead, they replace the WHOLE AMPLIFIER!!! Which, mind you, happens to cost upwards of OVER A THOUSAND DOLLARS, NOT INCLUDING SHIPPING!!! So if you are in the market for a used JL Audio F-112 or F-113 you better think twice about it, and hopefully you saved your box if you own one! UNBELIEVABLE!!!
rickpeacock

Showing 1 response by martykl

martykl
3,578 posts
 
I don't think anyone repairs plate amps. It's hard to say whether $1k is an unreasonable price for replacing that particular amp without more insight into the cost structure at JL. It wouldn't be too shocking to me to assign a quarter to a third of the cost of the new product to the amp, so - if the sub was app $2k MSRP - and, given the labor involved in such a repair, $1k might well be in the expected zip code for the job.

It sucks, but I'm not at all sure that they're being unreasonable with you. OTOH, I can't be sure that they're not being unreasonable. Either way, you can buy a pair of excellent subs from SVS, Rythmik, or Hsu for app $1500, so it might make more sense to just move on.
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