i have to agree with stealth93es.
i own a pair of 8300 speakers along with the servo 12 sub. i e-mailed genesis three times (to no avail) regarding a punched in woofer on one of the speakers. this was followed by two phone calls to genesis which were not returned. finally i spoke with a gentleman who apologized for the lack of response and told me he would call me after he searched to see if he had any replacement woofers. it's approximately 93 days and counting for the promised return phone call from genesis.
so to bill at genesis: you can reach me at trgi@flash.net if you're truly interested in helping out one of your customers. otherwise please stop with the lame "will be happy to assist you in any way..." nonsense. honestly, it's a bit annoying.
gregg
i own a pair of 8300 speakers along with the servo 12 sub. i e-mailed genesis three times (to no avail) regarding a punched in woofer on one of the speakers. this was followed by two phone calls to genesis which were not returned. finally i spoke with a gentleman who apologized for the lack of response and told me he would call me after he searched to see if he had any replacement woofers. it's approximately 93 days and counting for the promised return phone call from genesis.
so to bill at genesis: you can reach me at trgi@flash.net if you're truly interested in helping out one of your customers. otherwise please stop with the lame "will be happy to assist you in any way..." nonsense. honestly, it's a bit annoying.
gregg