There are a number of issues here
A big warning to all - in London and increasingly elsewhere as conmen move on - liveried delivery drivers (can be a man or woman) with van outside with 3 men in it, are knocking on doors with a box in their hands, barging past the person who opens the door, ransacking the place as fast as possible and getting back to the van and driving off. Fortunately cctv is showing the faces of many of these people, so pictures are plastered over local sites and some apparently caught.
Secondly delivery companies have a right of care, and after legal processes showing this care has not been exercised I have received compensation before any hearing. Just for example google Hermes problems and you will be horrified. One Hermes driver tried to sue me for £10,000 because my dog barked at him. He was off traumatised for over 6 months says he. It wasn't quite as simple as that, but the message is the same.
Unfortunately these shyster companies do not respond to Joe Public - you have to push some legal buttons to get a reaction of any type. Complaining does no good - you have to escalate the issue in legal form until they give in - which they realise they have to, otherwise their case is then in the public domain in an official format
A big warning to all - in London and increasingly elsewhere as conmen move on - liveried delivery drivers (can be a man or woman) with van outside with 3 men in it, are knocking on doors with a box in their hands, barging past the person who opens the door, ransacking the place as fast as possible and getting back to the van and driving off. Fortunately cctv is showing the faces of many of these people, so pictures are plastered over local sites and some apparently caught.
Secondly delivery companies have a right of care, and after legal processes showing this care has not been exercised I have received compensation before any hearing. Just for example google Hermes problems and you will be horrified. One Hermes driver tried to sue me for £10,000 because my dog barked at him. He was off traumatised for over 6 months says he. It wasn't quite as simple as that, but the message is the same.
Unfortunately these shyster companies do not respond to Joe Public - you have to push some legal buttons to get a reaction of any type. Complaining does no good - you have to escalate the issue in legal form until they give in - which they realise they have to, otherwise their case is then in the public domain in an official format