Innuos update 1.4.8

Look like Innuos has pulled the update and provided this explanation on their website:

"07/05/2021: Due to a few rare cases where installing version 1.4.8 caused the Innuos Server to no longer be detected on the network after reboot, we have decided to make the update unavailable until we can determine the exact cause of the issue and prevent it from happening to other users. We will update this page once version 1.4.8 is available again. We apologize in advance for any inconvenience caused."

I had my remote session this afternoon with Innuos. It took about twenty minuets to get everything sorted and the new update installed. I'm back in business. But this incident makes me wonder about the big one coming later this month. 

Fortunately, I just concluded a remote session with Marcelo from Innuos which successfully fixed the problem. There’s no way to know for sure, but Marcelo attributed the issue possibly to an interruption during the transmission of the update to my Zenith.

Good news! The second remote session with M. Vittorino was successful. It took nearly 2 hours and a connection to a monitor and keyboard. In my case the problem was a library fault in the 1.4.6 update. It was very late in W. Europe when he finished, and I really appreciate the effort.

Their commitment to clients is second to none