Innuos Phoenix USB Reclocker - Sounds Worse?


I picked up a Phoenix USB Reclocker, mint condition store demo.  I think this must be the first of many, many reports where the Phoenix does NOT seem to improve the sound.  So many posts and review after review indicate positive results with this device added to systems.  I’ve not seen one single account where the results weren’t clearly superior.  Yet that seems to be the case for me, sadly!  
 

My system:

  • Gryphon Diablo 300 with DAC module
  • Innuos Zenith Mk 3 with Roon/Tidal HiFi
  • Innuos Phoenix Reclocker
  • AudioQuest Hurricane Source power cords connected to a Niagara 1200 conditioner 
  • AudioQuest Dragon High Current power cord connected between my amp and the wall
  • Two AudioQuest Diamond USB cables
  • Nordost Valhalla 2 speaker cables
  • B&W 803 D2 speakers

Adding the reclocker makes the sound more constrained, tighter, with less separation, and is generally less engaging.  This seems to be almost the opposite of 100% of everyone else’s experiences.  I thought maybe the new USB cord needed to be broken in (it’s been 40 hours now) but I don’t think it could be this much worse prior to completing the breakin.  And the Reclocker was a demo so in theory it should be broken in.

Some may theorize that my Gryphon DAC may be better and that the Reclocker is dragging my DAC down instead of elevating it.  But that logic I don’t think makes sense, because the Phoenix reclocker tech is included in Innuos’ top Uber expensive Statement.  I can’t imagine that the Statement in my system would sound worse than my Zenith Mk III which is less than half the cost!

Not sure what’s up…  I will give it another few days and then contact Innuos to see if they have any thoughts.

 

nyev

Showing 6 responses by antigrunge2

The Phoenix should’t be switched off. It takes up to 48h for the Ocxo clock to settle. Have you tried to replace the fuse with something decent? Also: use a very short USB cable between Phoenix and dac, ideally 1ft. Finally, try lifting ground on the Phoenix, you may have a ground loop.

An alternative way of getting Phoenix-like benefits is to use an Intona Isolator on the USB connection and an external 10m clock on the dac. That way has the additional benefit of allowing reclocking of the Etherregen or other ethernet switches providing that capability. N.B. the server typically doesn’t need reclocking when connected via USB since it is slaved to the dac’s clock.

Clocks like the Phoenix are very susceptible to improve,ents in the power supply/cord as well as isolation support. I highly recommend Black Ravioli Big Pads

I am sure you got the cable order reversed. The best cable needs to be between reclocker and dac.

@nyev

in my system it works the other way around, admittedly I am reclocking the DAC rather than just the USB connection. Obviously whichever sounds better…

USB connections are very susceptible to cable impedance. Could be that the shorter cable is therefore less transparent. In my messing with cables I found the Intona Reference to be the best link between server and dac. I use a 1ft version