Innovative Autio in NYC just hung up on me


Being they are one of two dealers for StromTank, and being I would like to buy one, I called Innovative Audio in NYC and was greeted by a woman who insisted on keeping her voice loud and when I told her she was yelling at me, hung up on me!  

I guess this is why in my 50 years in HiFi, I NEVER shopped at Innovative Audio Video Showrooms.  I can order the unit directly from Alex, and I am.  It would have been nice to go for a listen.  StromTank should STRONGLY consider these yokels selling for them.

128x128cerrot

Showing 2 responses by mrdecibel

I imagine it must be difficult for dealers today, as many audio shoppers will have no problem taking up time at a store, saying thank you, and purchase the item on line elsewhere....used in many cases. I unfortunately know people like this. This is all part of doing business........

Back in the day, you had a handful of dealers in the NYC area. Lyric, Innovative ( Brooklyn locations ) Sound by Singer, Stereo Exchange, Park Avenue Audio, Grand Central Radio, and Harvey....that I can remember. A few excellent dealers in Long Island and over in New Jersey. I spent some time early on at a few ( selling, consulting, at peoples homes and businesses ), and had a very loyal following. I did not run into many tire kickers, but the competition between stores, and brands, was fierce back then, just as it is now. Not sure of the point I am trying to make, but audio shoppers today, imo, are less loyal, and the internet has a huge play in this. Anyway, my best. Always, MrD.