2. misc-audio
  3. 176433-172197

I'm trusting FedEx/ UPS less by the day

Many of the people working these high demand jobs in the shipping industry were already hating it before the pandemic and what not. Now I think many simply dont care one bit. Then you throw huge "fragile" and "do not drop" stickers on the box with a nice big beautiful picture advertisement of the component/ speaker on the outside box for everyone to see and its almost goading them to mess with it. 

Recently bought a subwoofer and  there was a hole/dent in the box  so deep it penetrated through the 2nd interior box. Obviously this was dropped from some distance. Not too mention the fact that the UPS driver just flopped the box off the dolly causing it to roll forward on to its other side. Right in front of me. No apology or anything,  just handed me the sign pad and acted like it was nothing. And that's how it's being treated in front of the customer I can't imagine what goes down in these warehouses. 

Ok end of rant 🙂

blue_collar_audio_guy

Showing 1 response by oldschool1948

oldschool1948's avatar
oldschool1948
507 posts
 

I stopped using FedEx when I checked on a preamp delivery and it was marked as delivered but wasn’t.  I called FedEx and was told that late in the day drivers might mark something as delivered when they plan to deliver it the next day.  Since I paid for 2-day delivery, I was not happy.  My conversation with FedEx did not go well.

The next day, still no delivery.  I called FedEx again.  Support said they would contact the driver. Later that day, a lady in our development rang my doorbell.  She delivered my $7K preamp. FedEx did deliver it on the right day, but to the wrong house.  I never did hear back from FedEx support.

I’ve been pretty lucky with UPS and have had zero problems with the USPS.  

More to discover