I can't believe this.

That’s a BS response. Your agreement (warranty) is with TEAC. It is its obligation to honor the warranty - it can’t simply say "no one" at TEAC can help and then blame a third party.

You need a new, replacement unit. Get your dealer involved to be your advocate. Or, seek a refund.

ozzy

.. there are currently no HR 24/192 hz. stand-alone digital recorders that are not tied to a computer that I can find ... If you know of one, please share.

There's the Korg.

ozzy

the Korg, MR 2000s is no longer available.

You can order direct.

There is also the Denon DN-900R. In stock here.

ozzy

The Denon is not available, and I wonder if the Korg is new production or just old new stock?

B&H shows the Denon will be in stock on Jan. 9. Not too bad.

Dunno about the Korg. It still shows on the company website, FWIW.

ozzy

The Denon will only record up to 24/96hz.

Ahhhh, you are correct. How odd! (Not odd that you're correct, the 96kHzlimit is odd.)

ozzy

The Dealer, Sweetwater has said they will provide a refund. (I’m not sure if it would be 100% or store credit) I haven’t got that far yet ...

Good for you for involving your dealer and kudos to the folks at Sweetwater for doing the right thing.

... no replacement units are available ...

I'm sorry to hear that. It increasingly looks like TEAC is beginning to have "issues."