2. misc-audio
  3. 181330-41

I can't believe this.

I have had a Tascam recorder in for warranty repair since October. They claim they are backlogged and have no idea when they can look at it. They claim they are still trying to fix equipment that came in last summer.

But here is the thing that grinds me. They want, " I think they may be able to do a priority service for you, however as I mentioned, most of our service centers that do provide priority service have a fee for it".

This seems like bribery to me.

ozzy

ozzy

Showing 6 responses by cleeds

cleeds
6,070 posts
 
ozzy

The Dealer, Sweetwater has said they will provide a refund. (I’m not sure if it would be 100% or store credit) I haven’t got that far yet ...

Good for you for involving your dealer and kudos to the folks at Sweetwater for doing the right thing.

... no replacement units are available ...

I'm sorry to hear that. It increasingly looks like TEAC is beginning to have "issues."

cleeds
6,070 posts
 

That’s a BS response. Your agreement (warranty) is with TEAC. It is its obligation to honor the warranty - it can’t simply say "no one" at TEAC can help and then blame a third party.

You need a new, replacement unit. Get your dealer involved to be your advocate. Or, seek a refund.

cleeds
6,070 posts
 
ozzy

The Denon will only record up to 24/96hz.

Ahhhh, you are correct. How odd! (Not odd that you're correct, the 96kHzlimit is odd.)

cleeds
6,070 posts
 
ozzy

The Denon is not available, and I wonder if the Korg is new production or just old new stock?

B&H shows the Denon will be in stock on Jan. 9. Not too bad.

Dunno about the Korg. It still shows on the company website, FWIW.

cleeds
6,070 posts
 
ozzy

the Korg, MR 2000s is no longer available.

You can order direct.

There is also the Denon DN-900R. In stock here.

cleeds
6,070 posts
 
ozzy

.. there are currently no HR 24/192 hz. stand-alone digital recorders that are not tied to a computer that I can find ... If you know of one, please share.

There's the Korg.

 

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