I did have problems with the "card" that accepted the internet input on my DirectStream Mark 1 DAC. It gave me fits. I complained to them (politely) and was given a retail trade-and a discount on a new DirectStream II and and AirLens. Not only have they been a trouble free performer, the output quality is really excellent. They punch WAY above their price point IMO. Someday I'll swing for the fences and get a WADAX or maybe a Playback Designs unit but for now and for the foreseeable future I'm thrilled with my PS Audio DAC and streamer.
How reliable is PS audio equipment?
I know PS audio equipment gets wonderful reviews, however, how reliable are they?
I hear on other sites that owners constantly complain about sending their equipment back for repairs.
Also, I recently heard from PS audio that their BHK preamp is only good for 20 years due to the design.
Anyone have any opinion on this?