2. misc-audio
  3. 1423694520

How Pathetic is Welborne Labs?

You would never believe this story. Welborne Labs sent me someone elses power supply in error. I advise welborne, they send me a return label. I ship back the power supply. I get a phone call from the person who received MY power supply from Welborne. Welborne sent them my personal info in the form of a shipping label for us to swap power supplies! Its a swap meet! AMAZING! so, I send them mine, they never send me theirs cause this 'guy' calls them and says he will send me his (cant make this up). Well, he is snowed in so he has not been able to get to a post office (and this is my problem because welborne labs is PATHETIC). Great promo for Channel Island Audio. Get your power supplies from them.
128x128cerrot
ebm
9,311 posts
 
So your in a world of hurt by a fly by night outfit.
b_limo's avatar
b_limo
2,274 posts
 
I bought a power supply from eel orbs labs also. They charged me twice which caused me to have an overdraft but in thier defense, they sent me a check to cover the overdraft.

On a side note, thier umbilical cord was wired backwards and didn't work. Thankfully I met someone pretty smart at radio shack who diagnosed the problem and re soldered it correctly, free of charge.
tmsorosk
1,013 posts
 
Seems like a simple mistake that they tried to fix.
Certainly doesn't seem like much to wine about.
cerrot's avatar
cerrot OP
1,700 posts
 
I enjoy and appreciate my privacy, which I actually have a right to. To have them give my into out to the the other party to ship me the product is absurd (and he was snowed in for a week and was unable to ship it). Is this anyway to run an airline?
swampwalker's avatar
swampwalker
5,138 posts
 
I think you are over-reacting. It seems to me that Welborne was just trying to get the item back to you the quickest way possible. Your address is a public record available to pretty much anyone in the world w an internet connection.
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