Hostility from manufacturers


I know its a cottage industry, and margins are thin, but I still think its shortsighted of them, and harms the industry in the long run. I'm talking about several interactions I've had with manufacturers after having purchased their products on the secondhand market. They should think about what would happen to their prices and their sales if their products were not resellable. Maybe they would like us to send our components to the scrap heap every few years or so just before we purchase their latest upgrade.

Fire away..
psag

Showing 2 responses by psag

In my limited experience the 'elite' brands are some of the worst offenders. My most recent experience: I wrote to a cable manufacturer, asking him if I could pay him to shorten and reterminate a pair of expensive interconnects that I was thinking of buying on the secondhand market. His answer was, of course, 'no'. This is a tiny company that has no dealer representation in my state.
That's good to hear.

Another one: I purchased a pair of 'audiophile' speakers here, in near-new condition. I telephoned the designer of said speakers (let's call him Andrew), in order to get some basic information about the crossovers. I was asked to put my question in an email, which I did. Unfortunately all of my emails and voice mails after that initial phone call were ignored. Not even a simple 'sorry chap, but I simply can't help you'. Thanks Andrew!