Couple of points:
1. I own an older model Oppo and have had no problems and have listened to the 103 & 105. Regarding online purchasing: Oppo is very good (or it was when I dealt with them) for customer service. I did not have problems with my unit, but did have a few questions. They answered promptly and in detail. Their customer service is very good, and one of the reasons I tried them in the first place. I wouldn't be too concerned about ordering online; more about supporting local dealers.
2. If you have any plans to use the Oppo DAC and have the budget, go with the 105. They have done a nice job incorporating the Sabre 9018 and the sound is superior to the 103. It also has a few other features that are worth it for the flexibility imo. It really punches above its weight.
1. I own an older model Oppo and have had no problems and have listened to the 103 & 105. Regarding online purchasing: Oppo is very good (or it was when I dealt with them) for customer service. I did not have problems with my unit, but did have a few questions. They answered promptly and in detail. Their customer service is very good, and one of the reasons I tried them in the first place. I wouldn't be too concerned about ordering online; more about supporting local dealers.
2. If you have any plans to use the Oppo DAC and have the budget, go with the 105. They have done a nice job incorporating the Sabre 9018 and the sound is superior to the 103. It also has a few other features that are worth it for the flexibility imo. It really punches above its weight.