High Eng Audio Auctions on Ebay does not honor their deals

Adam is a respected reseller of audio equipment who has been in this business for a long time, and is no ‘fly by night’ company. The issue here seems to be shipping to your particular location in Australia, and the additional costs they would incur. My feeling is they do not have these issues when shipping within the USA.

If you look in their ‘Store Policies’ they do have ‘wiggle room’ when shipping abroad as there could be additional costs, fees, etc. which they may not be able to control or identify during the standard eBay check-out process. They verified the cost to your particular location after the sale, and unfortunately requested more. Keep in mind, they state they do not make any additional money off the shipping costs. But they also were agreeable to cancel the order when the actual shipping costs became unacceptable to you, the potential buyer.

It’s unfortunate, yes. But this might be one of those sales of a large item that just doesn’t work well via the standard eBay check-out process, especially when shipping a large item abroad.

All that said, I would not disparage Adam and his company by this one instance.

Very odd. Ive bought a few things from them, only one that I would consider a ’major’ purchase, and have never had a problem. Easy to work with and always ship out quickly.

I would attempt to contact Adam directly and see if you can work it out. It seems to me if you purchased an item with the shipping cost plainly stated and included, they should honor that, regardless, or, return you payment. Where they additional fees associated with the shipping cost?

They have a Facebook page with their number listed.

I suspect someone offered them a higher amount after I had made the purchase and that is whom the speakers will go to now

Adam? I find that extremely doubtful. If they were only after the highest dollar, they would have never accepted the offer I made on the amp I purchased, significantly under their asking price (or make offer). I expected them to counter, but they did not. No doubt, I’m sure they could have sold it for more. But, to my surprise, accepted my offer, and shipped the amp out promptly, and professionally packaged and boxed.

Overall, a great amp, and a great transaction.

And they do not have a large staff, so the COVID thing was probably legit, not an excuse.