High End Repair in Phoenix


Does anyone in the Phoenix, AZ area know what is going on (or not) with "High End Repair" in Phoenix? I took a small project to James (at least the person I talked to claimed to be James)  and now can't get any response from him via email or voice mail. The "store" location is strange in that the street side seems to look more like a back entrance. Please reply if you know what's up with that outfit.

Ag insider logo xs@2xmwh777

There is an alternative for hi-fi repairs in the Phoenix area. His info is all over C****list. To save you time, his phone number is (602) 953-1623. He is located at 3241 Shea #8 (just off 51 fwy), North Phoenix. I have used his services, and can recommend him.

I have used James Koch a number of times. He’s always done excellent work. I have Shindo gear, and he’s probably the best Shindo repair tech in the country.

I agree with the posts about the high quality of James' work at High End Repair in Phoenix.  He fixed my Clearaudio turntable yesterday.  I live up in Prescott and it's a long and tireing drive (at my age) to Phoenix.  I contacted him over the phone, and he was willing to schedule me out a week and have me drop off my turntable at the start of his day.  I broke the internal solder of the RCA plugs twisting the tonearm cable out of one of my preamps.  He got the cable fixed.  Also he noticed that the central bearing was lose, and he fixed that too.  He was done in a few hours and I was able to get back home the same day.  I am really happy with the work he did and he was nice to work with too.  I'd recommend him to anybody.

Thank you for that valuable feedback. Glad he was able to resolve your issue in such a professional and timely manner. Good turntable guys are hard to find.

I'll continue to recommend him.

mwh777, I'm wondering if you were able to get your unit back by any chance.

 

I shipped a Line Magnetic LM-508ia amp to James in July of 2022.  Over two years, 55 emails, and several phone calls later, and I have yet to have any indication of when it may come back. 

 

I've even gone so far as to ask for it back in whatever condition it may be in, but the deadline on that has come and gone as well.  I'm a 5 hour drive away, and would really like to avoid the road trip to pick this thing up in person if it can be avoided.