2. misc-audio
  3. 1030757188

Help with FedEx claim......What would YOU do?

I sold an amp that had a purchase price of $3,000.
Went to FedEx, filed out the ground form, indicated $3,000 declared value, paid, got my receipt, off I went.

The unit arrived, TRASHED, complete original double boxes, bolted to a piece of plywood, yet somehow the unit was destroyed!!

After 4 months, FedEx decided to pay the claim. They did, but paid $2,000. Even though I indicated $3,000 declared value, the person taking the package only charged me for $2,000 insurance, FedEx is taking the side that:

"you only paid for $2,000, this is all we are paying"

which seems illegal. Has anyone come across such luck that I have been blessed? What was the outcome.

Thoughts or views also welcome.

What should I do? They have admited fault by paying the claim. Is it the shippers resposibility to VERIFY their employees work?

Dan
porschecab

Showing 2 responses by sean

sean
6,231 posts
 
I agree with Dweller. If you are nearby, try going to your local court house and filing a suit in small claims court. Then forward the paperwork to Fed Ex. It is not your fault that you were charged the incorrect amount. You filled out the appropriate paperwork and paid the amount that you were asked to. It is THEIR bag to carry courtesy of their inept employees. Sean
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sean
6,231 posts
 
Paulg805, your comments regarding fair market value are incorrect. They will pay out whatever you insured it for so long as you have some type of proof that the unit originally sold for that amount or more. I have been through this over a dozen times and know this from experience. Sean
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