2. misc-audio
  3. 1030757188

Help with FedEx claim......What would YOU do?

I sold an amp that had a purchase price of $3,000.
Went to FedEx, filed out the ground form, indicated $3,000 declared value, paid, got my receipt, off I went.

The unit arrived, TRASHED, complete original double boxes, bolted to a piece of plywood, yet somehow the unit was destroyed!!

After 4 months, FedEx decided to pay the claim. They did, but paid $2,000. Even though I indicated $3,000 declared value, the person taking the package only charged me for $2,000 insurance, FedEx is taking the side that:

"you only paid for $2,000, this is all we are paying"

which seems illegal. Has anyone come across such luck that I have been blessed? What was the outcome.

Thoughts or views also welcome.

What should I do? They have admited fault by paying the claim. Is it the shippers resposibility to VERIFY their employees work?

Dan
porschecab

Showing 1 response by jim

jim
418 posts
 
Listen to Ejlif's advice regarding small claims court. For a measly grand they will either pay-up or not show up, giving you a default judgement. If they did show, you have an excellent chance of prevailing if you have some type of paperwork (not necessarily the receipt)indicating that you requested insurance in the amount of $3,000. Common sense tends to prevail in a small claims venue. Under the circumstances, however, I doubt that you'll have to go to the mat with them, though. Best of luck.

P.S. Although I have never had problems having insurance claims paid, due to the rash of posts here and at AA, I think I will shoot a few digital photos before, during and after packing. A little extra insurance (or credibility) can't hurt.
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