FOB means freight on board which means wherever the FOB point is, any freight beyond that is paid by the recipient. Some shippers prepay freight which means the FOB point is the ultimate material destination. Some shippers ship only FOB plant (factory) which means freight from the plant to the final destination becomes the buyer’s responsibility.
FedEx absolutely destroyed a set of boxed speakers we insured for $3000. Destroyed. They refused to pay the claim and only after threatening to set up a couple websites: howfedexscrewedus.com and fedexdoesntpayinsuredclaims.com did they finally pay the claim. Tried a couple years back to insure some expensive SF speakers and ship with FedEx and they said, in no uncertain terms, they would not pay any more than, I think it was $1000 or some ridiculous amount, no matter how much insurance we paid for. I asked them then what’s the point of shipping expensive items or insuring them with FedEx - they had no answer. I delivered the speakers myself on a road trip. Threats can work otherwise I have no perfect answer. Never had an issue with the USPS or UPS, so I don’t know how they deal with damage claims.
FedEx absolutely destroyed a set of boxed speakers we insured for $3000. Destroyed. They refused to pay the claim and only after threatening to set up a couple websites: howfedexscrewedus.com and fedexdoesntpayinsuredclaims.com did they finally pay the claim. Tried a couple years back to insure some expensive SF speakers and ship with FedEx and they said, in no uncertain terms, they would not pay any more than, I think it was $1000 or some ridiculous amount, no matter how much insurance we paid for. I asked them then what’s the point of shipping expensive items or insuring them with FedEx - they had no answer. I delivered the speakers myself on a road trip. Threats can work otherwise I have no perfect answer. Never had an issue with the USPS or UPS, so I don’t know how they deal with damage claims.