Help my Innuos Zenmini streamer is only half working.


I have had my Innuos Zenmini mk 2 for a couple of months and working perfectly. I stream and listen to music that has been burned to the internal hard drive. So finally had the opportunity to listen to some music last night it's been about 5 days sense it was up and running with no issues. I stream Tidal through Ipeng on my iPad. When I went to the apps menu to tap on Tidal which I always do to open it up it says " Tidal log failed please check your tidal credentials on my squeezebox.com. I know it's been a while since I set this up but I don't believe I have a "mysqueezebox" account. And I don't know why I would need one since everything worked perfectly beforehand. Now I did buy the streamer used the previous owner did stream Tidal so I don't know if that has anything to do with it, I did switch it over to my account though. I can play music off the hard drive without any issues. Any advice would be greatly appreciated thank you. 

Steve
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Showing 2 responses by oldears

Send your problem to Innuos support. I have found them very responsive.The owner/designer contacted me from London, took control of my Innuos Zen mini Mk II, which I had bought used, and solved my problem with it not working as a server. Note that there is no support by Orangesqueeze, but Innuos is working on a software update to include a player mode. I am not using mine as a streamer.
I don't understand why you are holding Innuos responsible for problems with Tidal?
@isjsfiveoMake sure you have the latest 1.4.6 firmware. It was issued earlier this year, but my mini mk II would not let me update until today. It has some fixes for Tidal problems