HELP! Large speakers fell over during shipping.


Bought a pair of Dali Euphonia MS5 speakers. They must have fallen over during shipping. They were upside down on the pallet when they got to my house. 155Lbs for each box.
My question is, what could have happened internally? Could drivers be harmed? Crossovers? I refused delivery, but now the seller wants them re-delivered so the insurance agent can look them over. I never took them out of the (destroyed) boxes, but now I’ll have a chance to, and check them out. What should I look for (even if they still sound good)?
1111art

Showing 1 response by kennyc

@1111art - you should refuse shipment to get the speakers back to DALI for them to inspect/fix, then send you out a inspected/new pair.  Accepting them then trying to fix yourself may opening a can of worms - a lot of uncertain additional time and effort invested to fix the speakers with no guarantee that they'll perform as new.