Hello All,
I too will not purchase any products from Electrocompanient. As some posters have said, the distributer has the right to do what he is doing. I agree. We as consumers have the right not to buy from them. I remember reading a post here a few months ago about how Krell handled a similar situation. The poster as I recall, said he purchased a used Krell amp and something went wrong with it. He shipped it to Krell and they discovered it was a gray market good and therefore didn't have a seriel number. Their response was to give it a valid seriel number and repair the unit under warranty. I gather Krell has transferable warrantys. Because of that story, I will definitely look at Krell equipment next time I am purchasing equipment. The most relevant comment I read in this thread was by one of the earlier poster's. What will our response be if we drive our car to Canada, it breaks down and the Canadian auto dealer refuses to repair it because of its country of origin. I fail to see how electronics manufacturers are any different. Good luck Ernie.
I too will not purchase any products from Electrocompanient. As some posters have said, the distributer has the right to do what he is doing. I agree. We as consumers have the right not to buy from them. I remember reading a post here a few months ago about how Krell handled a similar situation. The poster as I recall, said he purchased a used Krell amp and something went wrong with it. He shipped it to Krell and they discovered it was a gray market good and therefore didn't have a seriel number. Their response was to give it a valid seriel number and repair the unit under warranty. I gather Krell has transferable warrantys. Because of that story, I will definitely look at Krell equipment next time I am purchasing equipment. The most relevant comment I read in this thread was by one of the earlier poster's. What will our response be if we drive our car to Canada, it breaks down and the Canadian auto dealer refuses to repair it because of its country of origin. I fail to see how electronics manufacturers are any different. Good luck Ernie.